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As a third party administrator, our primary role is to administer funds and manage claims. Efficient administration is often the key to success; poor administration creates future problems, not future benefits. We take pride in our commitment that the day-to-day administration of your plan is being handled effectively through:

  • Full administrative support, record-keeping and direct communications with the participants

  • Broking services to ensure that any insured benefits running alongside the plan are efficiently maintained and competitively costed

  • Annual review of administration to identify potential improvements to processes and controls, and to discuss new ideas on administration efficiency

  • Commitment to quality and reliability – processing claims promptly, accurately and investigating questionable claims

  • Maintaining the interests of both plan sponsor and plan participants in proper perspectives

  • Case management intervention and coordination

  • Comprehensive subrogation and coordination of benefits implementation

  • Experienced claims adjusters and administrators

  • Customized reporting

  • Competitive pricing